Customer Information

Privacy Policy

How DF OEM+ Parts collects, uses, and protects your information.

Overview

DF OEM+ Parts respects your privacy. This policy describes the information we collect when you browse our catalog, request quotes, place orders, or create an account.

We use your information to fulfill orders, provide customer support, improve our catalog, and communicate about your requests.

Information We Collect

We may collect contact details, shipping and billing addresses, order history, vehicle information submitted with RFQs, and communications you send to our team.

We also collect standard website usage data such as pages viewed, search queries, and device/browser information through normal server logs and analytics tools.

How We Use Information

  • Process orders, payments, shipping, and returns
  • Respond to RFQs, fitment questions, and support requests
  • Send order updates and service-related communications
  • Improve product discovery, catalog accuracy, and website performance

Sharing & Retention

We share information with payment processors, carriers, and suppliers only as needed to fulfill your order or quote request.

We retain order and account records as required for business, legal, and warranty purposes.

Questions

For privacy questions or data requests, contact us through the Contact page or your order confirmation email.