Return Window
Returns may be accepted within 30 days of delivery only when all return conditions below are met.
Requests submitted after the return window, or for items that no longer qualify, may be declined.
Eligible Condition
To qualify for a return, items must be:
- Unused and never mounted or installed
- Unbalanced, undrilled, and unmodified
- Free of scratches, curb rash, paint, or installation marks
- In original packaging with all included hardware, caps, and documentation
- Accompanied by proof of purchase from DF OEM+ Parts
Non-Returnable Items
Returns will not be accepted if wheels or parts have been:
- Mounted, installed, or test-fitted on a vehicle
- Balanced, torqued, or driven
- Scratched, damaged, painted, modified, or used in any way
- Ordered as special order, custom finish, or built-to-spec unless defective
Return Shipping & Restocking
The customer is responsible for return shipping costs unless the item is confirmed defective or the wrong item was shipped by DF OEM+ Parts.
Return shipments must use appropriate protective packaging. Wheels returned without adequate protection may be refused.
A restocking fee may apply to approved returns, particularly for large wheel sets or special-order items.
How to Start a Return
Contact us through the Contact / RFQ page before shipping anything back. Unauthorized returns may not be processed.
Approved returns will receive return instructions and, when applicable, a return merchandise authorization (RMA) reference.
Refunds, when approved, are issued to the original payment method after inspection. Processing times vary by payment provider.